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Hélice Viajes. Incoming Division - Madrid - Spain |  Phone: 34 915912592  |  email: This email address is being protected from spambots. You need JavaScript enabled to view it.  |  Follow us on:Follow us on Facebook - Helice Viajes|Follow us on Twitter - Helice Viajes

Who we are

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We are a travel agency which values customer service and customer satisfaction. With our professional experience we respond to each client in each market and with a personal approach to guide the client and help making decisions according to the ideas suggested.

The following paragraphs summarize the reasons for our competitivity:

Expertise and human approach to training.

Our business is highly technological, we have solutions and tools designed to give the best service in the shortest possible time online reservations all over the world, connectivity and 24-hour emergency services.

Each of our professionals is trained in a specific area of work and has received special training and knowledge related to the travel industry.

Quality oriented approach.

Our concept of quality is that the customer´s expectations are met. Thanks to our reservation systems and our back office procedures, we can control many internal transactions: reservations, emissions of documentation, billing, administration, etc., we want our services to be error free, but our core mission is to create added value for our customers through care, dedication, willingness and desire to help.


In almost twenty years, we have had the opportunity to grow alongside our clients, learning with them, understanding their needs, this is what we perform very day.